Earnings ·
Reports Q1 fiscal 2027 revenue of $21.9M, up from guidance; AI ARR grows 11% to $54.5M
EGANEGAIN Corp
eGain Corporation reported first-quarter fiscal 2027 results ending September 30, 2026, with total revenue of $21.9 million, exceeding the high end of guidance despite a 7% year-over-year decline. AI customer revenue rose 7% to $14.4 million, representing 66% of total sales. AI customer annual recurring revenue (ARR) increased 11% to $54.5 million, while total SaaS ARR fell 4% to $73.4 million. GAAP net income was $1.6 million ($0.06 per share), down from $2.8 million in the prior-year quarter. The company reiterated its full-year fiscal 2027 revenue guidance of $84.5 million to $86.0 million and provided second-quarter outlooks. eGain operates as a provider of AI-powered knowledge management and customer experience automation solutions.