Sprinklr reported second quarter fiscal 2027 results ending July 31, 2026, with total revenue of $213.7 million, up 1% year-over-year, and subscription revenue of $194.8 million, up 3%. GAAP net income per diluted share was $0.03 compared to $0.05 in the prior year period. The company provided updated guidance for full fiscal year 2027, projecting total revenue between $866.5 million and $868.5 million and non-GAAP net income per share of approximately $0.47. Additionally, Sprinklr announced third quarter fiscal 2027 subscription revenue guidance of $196.0 million to $197.0 million. The company operates in the technology industry as a provider of an AI-native unified customer experience management platform.

Sprinklr appointed Jordi Ribas, Ph.D., President of Search & AI at Microsoft, as a Class II director effective August 17, 2026, increasing the Board size from seven to eight members. Dr. Ribas will serve on the Nominating and Corporate Governance Committee and the Strategy Committee, replacing Eileen Schloss on the latter. He received an initial equity award of RSUs valued at $200,000 and an annual cash retainer of $40,000 plus committee retainers totaling up to $13,000 annually. This appointment brings significant AI expertise to the board as Sprinklr operates in the Unified Customer Experience Management software industry.

Sprinklr, Inc. announced the appointment of Thomas Addis as Chief Revenue Officer, effective July 1, 2026. Sprinklr, Inc. is a software company providing customer experience management solutions.